Kriter ERP Company Resources Portal (PREK), a solution that facilitates relations between your company and its clients and suppliers through a friendly and intuitive environment.
Based on the same principles that we are accustomed to use with our bank/savings bank via Internet, KRITER ERP’s Company Resources Portal permits you to have a graphic visualization of the real situation of your company at the moment you make a query, from any place and at any time. In this way your clients will be able to query the status of orders in progress, find out about new reference items imported to your catalogue or obtain information about the status of their account with the company, among many other functionalities. On the other hand, your company’s regular suppliers will have access to the information about your requirements for restocking, stock, orders and receipt of payment.
Clients that have used the tool have observed a significant improvement in the management of their work with the company. Through this friendly, intuitive application it is possible to standardize the relationship with the company’s key external environment, integrating the information unequivocally in a single place, thus eliminating hours of work and effort in attending “queries” from clients and suppliers, as well as the “informality” and lack of coherence implied by providing this information manually in an unstructured way.
Added to all of these advantages, KRITER ERP’s Company Resources Portal permits a direct relationship between company and all of its users through customizing the contents of the interface. The delivery of up-to-date information, alerts about catalogue news and messages of direct interest to the user, eliminates a company’s reticence as time spent on the telephone with its clients is significantly reduced: the availability of punctual information about absolute data on the relationship between company and client opens the way to the company concentrating its efforts on other quality processes related to its clients and suppliers in order to increase even more their level of satisfaction and loyalty to the organization.
