IT Services
We become your IT Department adding value to the managing of your company.
What is Outsourcing IT?
Outsourcing IT is a new vision of teamwork. Many companies already acknowledge the advantages of having a trustworthy technological partner. More and more companies adopt Outsourcing IT as a value investment.
Why Outsourcing IT?
Through this way of collaborating, your company’s computing and telecommunication department will be run by an experienced provider of technology services, with specialized resources made available to you by a team of high-level professionals. KRITER SOFTWARE is now offering it to you.
What does Kriter Software IT Outsourcing offers you?
Improve the management of your resources. Through our KRITER SOFTWARE IT Outsourcing you will be able to concentrate on the tasks that are key to your business success, forgetting all technical aspects. You will gain full control of your IT costs, you will always have the most suitable technology for your activity, you will suppress IT risk and dependence, and you will have at your disposal a guaranteed quality service. Más información
Sis Management. Distributed and Micro-computing
The complexity of distributed systems and micro-computing due to the heterogeneous diversity of platforms, connectivity, support access, etc. entails inefficiencies in business operation, which will in turn result in low user satisfaction and unnecessary costs.
- Management and control procedures for servers and computers (PCs and laptops)
- Service standardisation
- Hardware and Software maintenance
- Development and optimizing of communication networks
Development and Optimization of Communication Networks
Because of the complexity of current information systems, the managing of communication networks has become a critical factor in business operations. KRITER SOFTWARE Outsourcing services consist of managing and operating your voice and data network, including the associated structure.
- WAN Network management: setup, problem finding and solving
- Voice (land and mobile), data and Internet coordinated management
- WAN, LAN and Internet comprehensive management
- Technological Infrastructure Management
Technology Infrastructure Management
Through this way of collaborating, your company’s computing and telecommunication department will be run by an experienced provider of technology services, with specialized resources made available to you by a team of high-level professionals. KRITER SOFTWARE is now offering it to you.
Helpdesk
We provide technical advice upon request. Our support to solve any request will improve the quality of the service while providing a full coverage.
- Receiving and registering requests and issues
- Comprehensive follow up of actions
- Problem analysis and solving
- Issue escalation
- Proactive attitude towards prevention
IT Asset Management
The investments to be made can be optimized by managing the full life cycle of technology, thus unburdening your company from an additional business effort. Moreover, it will provide an expert, practical and up-to-date overview to support your strategic planning of investments.
- Investment planning
- IT Observatory, guarantee to stay up to date
- Comprehensive management of relationship with suppliers: supply, reception, guarantees, etc.
- Support in investment planning based on detection of analysis, trends, evolution and technological alternatives.